Spa Reception Experience...

Upon arrival at the lobby, the first thing which I observed was indeed very obvious, was their award winning plaque posted on the wall.

The first thing when I saw the plaque, I was curious about the amount of work they put in and questions on how good they are in order to win this prestigious award which ultimately attracted so many visitors to their resort for spa enjoyment. 

Before heading for spa treatment, we were treated with a glass of lemon grass tea which was icy to keep ourselves cool down after a long walk around the resort. The staff were so friendly that they approached us with the tea the moment they saw us. 

The ingredients of the massage oil were clearly displayed on the reception desk situated in the lobby which highlighted the need to satisfy guests' five senses which this case allowed our sense of smell, sight and taste to react. 

On top of that, they even identified and stated clearly what sort of ingredients for base oil and essential oil to give us a better understanding of what is going to be applied to our body whilst undergoing the spa treatment. 

In addition, wet cold towels were also handed to us to wipe our hands and be comfortable for the spa treatment happening later in the day.

Spa Therapist & Spa Treatment...

To my surprise, the spa treatment that I had was in front of the sea view which made the experience even more impressive and inspiring awe.

A plate of sand and pebbles were placed under the head rest to remind me of the relation between the spa treatment and its surrounding (Sea).

Before the treatment started, I was told to strip naked and wear the undergarment that they provided. Initially I wasn't comfortable with the protocol of being naked for the treatment but adhered to it. Ultimately I understood the reason behind it as the treatment required the therapist to have a better focus on every part of the body. I could actually feel every muscles relaxing and the moment the therapist massaged my upper thigh, the feel of the strain and tension just disappeared imminently.



During the spa treatment, basically all my senses were triggered as I could feel my whole body relaxing while listening to the soothing music played in the room. In addition, the burning of essential oil circulating the room just made the treatment even more enjoyable. After treatment, waking up to see the sight of the sea view just added the already impressive session.

Spa Design, Ambience & Maintenance...

From the pictures shown below, natural flowers were used rather than the artificial ones as it gives out a natural smell which heightened the atmosphere as well as the ambience of the surrounding. Flowers were seen along the stairwell to the ground floor which I believe its relation to the concept of spa as the presence of flowers triggers happy emotions, heighten feelings of life and make us feel happier. Music was clearly heard through out the experience in the spa as it soothe one's feelings and make us feel better. While walking down the stairs to the pavilion, I must compliment that their level of cleanliness was at its best and handle was installed by the stairs to ensure the safety of the guests.

The level of friendliness shown by the staff were high as you can see from the picture below that staff were seen ushering us to the open space waiting area. 

 

Hot lemon grass tea were served to us while waiting for a tour around the spa resort which speaks a lot about their efficiency in providing the best service to their guests.